Privacy Policy

Last updated: July 2026

Texas Pest Control ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us regarding pest control services in Texas. Please read this policy carefully to understand our practices regarding your personal information.

Information We Collect

We collect several types of information from and about users of our services, including:

Personal Identifiers: Your name, postal address, email address, telephone number, and other similar identifiers when you request a quote, schedule service, or contact us for pest control assistance.

Property Information: Details about your residential or commercial property in Texas, including address, property type, square footage, and pest-related concerns, which are necessary to provide accurate service estimates and effective treatment.

Payment Information: Credit card numbers, billing addresses, and other financial information when you purchase our services. Payment processing is handled by secure third-party providers, and we do not store complete payment card details on our servers.

Usage Data: Information about your internet connection, the equipment you use to access our website, and usage details such as IP address, browser type, operating system, and browsing behavior.

Communications: Records of your correspondence with us, including emails, phone calls, text messages, and customer service inquiries.

How We Use Your Information

We use the information we collect about you for various business and operational purposes, including:

To provide and maintain our pest control services, including scheduling appointments, performing treatments, and managing ongoing service agreements for your Texas property.

To process your payments, send invoices, and manage your account with Texas Pest Control.

To communicate with you regarding service confirmations, appointment reminders, treatment follow-ups, and responses to your inquiries.

To improve our website, services, and customer experience by analyzing usage patterns and identifying technical issues.

To comply with legal obligations, enforce our terms of service, and protect our rights and the safety of our customers and employees.

To send promotional communications about new services, seasonal pest alerts, and special offers, provided you have not opted out of receiving such communications.

Data Sharing

We do not sell your personal information to third parties under any circumstances. We may share your information only in the following limited situations:

Service Providers: We engage trusted third-party companies and individuals to perform functions on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These parties have access to your personal information only to perform these tasks and are obligated not to disclose or use it for any other purpose.

Business Transfers: If Texas Pest Control is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.

Protection of Rights: We may disclose your information to protect the rights, property, or safety of Texas Pest Control, our customers, or others, including exchanging information with other companies and organizations for fraud protection and credit risk reduction.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. For active customers, we typically maintain records for the duration of your service relationship with us plus a reasonable period thereafter to handle any follow-up services, warranty claims, or legal matters. Inactive customer records are generally retained for a period of seven years in accordance with Texas business record requirements, after which they are securely deleted or anonymized. You may request deletion of your personal information at any time, subject to our legal and contractual obligations.

Cookies & Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. Cookies are small data files stored on your device that help us recognize your browser and capture certain information.

Types of Cookies We Use: Essential cookies are necessary for the website to function properly and cannot be disabled. Analytics cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. Preference cookies allow our website to remember choices you make, such as your preferred service location in Texas.

Your Choices: Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, disabling cookies may prevent you from taking full advantage of the website's features.

Third-Party Analytics: We use third-party analytics services, such as Google Analytics, to evaluate usage of our website. These services use cookies and similar technologies to collect information about your use of the website, which is transmitted to and stored by the analytics providers on servers that may be located in the United States or other countries.

Third-Party Services

Our website and services may contain links to third-party websites, services, or applications that are not operated by Texas Pest Control. This Privacy Policy does not apply to those third-party services, and we are not responsible for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of every third-party website or service that you visit or use.

We utilize reputable third-party service providers for various business functions, including cloud hosting, email communication, payment processing, and customer relationship management. These providers are carefully selected and are required to maintain appropriate security measures to protect your personal information in accordance with this Privacy Policy and applicable data protection laws.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us using the information below:

Texas Pest Control

Phone: (888) 239-7622

Our customer service team is available to assist you Monday through Friday, 8:00 AM to 6:00 PM Central Time, and Saturday, 9:00 AM to 2:00 PM Central Time. You may also reach us through the contact form on our website, and we will respond to your inquiry within two business days.

If you wish to exercise any of your privacy rights, including accessing, correcting, or deleting your personal information, or if you wish to opt out of receiving promotional communications, please call us at (888) 239-7622 or submit your request through our website. We will respond to verifiable consumer requests in accordance with applicable Texas and federal privacy laws.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post any changes on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.